Customer Empowerment in Healthcare Organisations Through CRM 2.0: Survey Results From Brunei Tracking a Future Path in E – Health Research

  • Muhammad Anshari University Brunei Darussalam
  • Mohammad N. Almunawar University Brunei Darussalam
  • Patrick K. C. Low University of South Australia
  • Zaw Wint University Brunei Darussalam

Abstract

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Author Biographies

Muhammad Anshari, University Brunei Darussalam
Muhammad Anshari is a PhD candidate at the Faculty of Business, Economics, and Policy Studies, University Brunei Darussalam. Contact: anshari@yahoo.com
Mohammad N. Almunawar, University Brunei Darussalam
Mohammad N. Almunawar is a Senior Lecturer and a Deputy Dean of Faculty of Business, Economics, and Policy Studies, University Brunei Darussalam. Contact: nabil.almunawar@ubd.edu.bn
Patrick K. C. Low, University of South Australia
Patrick K. C. Low is is a Professor and an Associate at the University of South Australia. Contact: patrick_low2003@yahoo.com
Zaw Wint, University Brunei Darussalam
Zaw Wint is a Senior Lecturer at the PAPRSB Institute of Health and the Acting Director of Graduate Studies and Research Office, University Brunei Darussalam, Brunei Darusssalam. Contact: zaw.wint@ubd.edu.bn    
Published
2012-07-24
How to Cite
Anshari, M., Almunawar, M. N., Low, P. K. C. and Wint, Z. (2012) “Customer Empowerment in Healthcare Organisations Through CRM 2.0: Survey Results From Brunei Tracking a Future Path in E – Health Research”, Austrian Journal of South-East Asian Studies, 5(1), pp. 139-151. doi: 10.14764/10.ASEAS-5.1-8.
Section
Forum