Customer Empowerment in Healthcare Organisations Through CRM 2.0: Survey Results From Brunei Tracking a Future Path in E – Health Research

Authors

  • Muhammad Anshari University Brunei Darussalam
  • Mohammad N. Almunawar University Brunei Darussalam
  • Patrick K. C. Low University of South Australia
  • Zaw Wint University Brunei Darussalam

DOI:

https://doi.org/10.14764/10.ASEAS-5.1-8

Abstract

-

Author Biographies

Muhammad Anshari, University Brunei Darussalam

Muhammad Anshari is a PhD candidate at the Faculty of Business, Economics, and Policy Studies, University Brunei Darussalam. Contact: anshari@yahoo.com

Mohammad N. Almunawar, University Brunei Darussalam

Mohammad N. Almunawar is a Senior Lecturer and a Deputy Dean of Faculty of Business, Economics, and Policy Studies, University Brunei Darussalam. Contact: nabil.almunawar@ubd.edu.bn

Patrick K. C. Low, University of South Australia

Patrick K. C. Low is is a Professor and an Associate at the University of South Australia. Contact: patrick_low2003@yahoo.com

Zaw Wint, University Brunei Darussalam

Zaw Wint is a Senior Lecturer at the PAPRSB Institute of Health and the Acting Director of Graduate Studies and Research Office, University Brunei Darussalam, Brunei Darusssalam. Contact: zaw.wint@ubd.edu.bn    

Downloads

Published

2012-07-24

Issue

Vol. 5 No. 1 (2012): Health

Section

Forum

License

Copyright (c) 2015 SEAS – the Society of South-East Asian Studies

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 Unported License.

For all articles published in ASEAS before December 2014 and after July 2022, copyright is retained by the authors. For articles published between January 2015 and June 2022, the Society for South-East Asian Studies (SEAS) is the copyright holder. Articles published in ASEAS before December 2019 are licensed under the following Creative Commons License: Attribution-NonCommercial-NoDerivs 3.0 Unported.  Articles published after that date are licensed under the following Creative Commons License: Attribution-NonCommercial-NoDerivs 4.0 International. In both cases, this means that everybody is free to share (to copy, to distribute, and to transmit the work) under the following conditions:

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.

  • NonCommercial — You may not use the material for commercial purposes.

  • NoDerivatives — If you remix, transform, or build upon the material, you may not distribute the modified material.