Customer Empowerment in Healthcare Organisations Through CRM 2.0: Survey Results From Brunei Tracking a Future Path in E – Health Research

Authors

  • Muhammad Anshari University Brunei Darussalam
  • Mohammad N. Almunawar University Brunei Darussalam
  • Patrick K. C. Low University of South Australia
  • Zaw Wint University Brunei Darussalam

DOI:

https://doi.org/10.14764/10.ASEAS-5.1-8

Abstract

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Author Biographies

Muhammad Anshari, University Brunei Darussalam

Muhammad Anshari is a PhD candidate at the Faculty of Business, Economics, and Policy Studies, University Brunei Darussalam. Contact: anshari@yahoo.com

Mohammad N. Almunawar, University Brunei Darussalam

Mohammad N. Almunawar is a Senior Lecturer and a Deputy Dean of Faculty of Business, Economics, and Policy Studies, University Brunei Darussalam. Contact: nabil.almunawar@ubd.edu.bn

Patrick K. C. Low, University of South Australia

Patrick K. C. Low is is a Professor and an Associate at the University of South Australia. Contact: patrick_low2003@yahoo.com

Zaw Wint, University Brunei Darussalam

Zaw Wint is a Senior Lecturer at the PAPRSB Institute of Health and the Acting Director of Graduate Studies and Research Office, University Brunei Darussalam, Brunei Darusssalam. Contact: zaw.wint@ubd.edu.bn    

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Published

2012-07-24

How to Cite

Anshari, M., Almunawar, M. N., Low, P. K. C., & Wint, Z. (2012). Customer Empowerment in Healthcare Organisations Through CRM 2.0: Survey Results From Brunei Tracking a Future Path in E – Health Research. Advances in Southeast Asian Studies (ASEAS, Formerly Known As Austrian Journal of South-East Asian Studies), 5(1), 139–151. https://doi.org/10.14764/10.ASEAS-5.1-8

Issue

Vol. 5 No. 1 (2012): Health

Section

Forum

License

Copyright (c) 2015 SEAS – the Society of South-East Asian Studies

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 Unported License.

Articles published before December 2019 are licensed under the following Creative Commons License: Attribution-NonCommercial-NoDerivs 3.0 Unported.  Articles published after that date are licensed under the following Creative Commons License: Attribution-NonCommercial-NoDerivs 4.0 International.